My blendtec blender is screeching when in use, sounds like it needs “oiling”; and after use there is debris on the base where the drive fits into the base.
We love our blender. Can you please tell me how to restore it.

Thank you

Hello,

i wouldn’t recommend using essential oils since there are some that can cause cosmetic damage to the jar.

Hello,

Please call our customer care team and we can help replace that!

I have been using my Blendtec for nearly 5 years without any problems. Recently, it has been sounding quite rough and it seems like the blade needs to be lubricated or something. What should I do? I can’t live without it!!

Can i use essential oils, in the things i prepare, in my Blend tec?

Sorry to hear that! I’ll have someone reach out to you to see what we can do. :)

Hi
Approx 2 months ago my jar started leaking and the base would move around the counter excessively. I called blendtec and a replacement jar was sent. The problem persisted. I phoned again, and two new jars were sent to me. Unfortunately, fluid continues to leak out the top, and the base moves all over the counter. I am quite frustrated by this as I have been without a blender for close to 2 months now.

Hi Amy, have you not been able to get a hold of customer service? If that is the case, we can help there.

We have followed all directions in the care of our blender jars however one of the jars has black stuff flaking into drinks and now the blade has completely locked up. We have tried in earnest to deal with customer service online and via telephone and have been given the run around. Could I get some guidance on how to proceed? We have a small coffee shop that cannot afford to have half of our equipment not working. Thank you.

I have read a few places tips that suggest lightly putting your hand on top cover (no pressure) to help improve on the life of the jar. Those tips claim that this was conveyed to them by Blendtec representatives and/or the rep doing the demo of the appliance in certain stores.

What is the Blendtec official stand on this one?

We suggest applying no pressure on the jar and allowing the jar to move around as needed.

I bought the 575 2.5 years ago and just found couple scratches inside the jar after blended with some dry black beans. The blender is mainly for preparing baby food and I don’t feel comfort after seeing these scratches inside the jar. What should I do? Is it still under warranty after 2.5 years?

Hi Ray,
It’s likely that your jar will need to be replaced. A member of our customer service team will reach out and assist you. That’s great that you clean it after each use, that’s very important to keep it working at its best. Here are some other tips we recommend for keeping your jar performing well:
1. Spin the blade manually by the shaft on the bottom of the jar before each use to lubricate the blade shaft.
2. Don’t use your jar as a storage container or let liquids sit in the jar overnight.
3. Wash your jar or use the Clean cycle immediately after use.

Please give our customer service team a call at 1-800-748-5400 and they’ll help you out!

Are use my blender every day and wash it right away afterwards with soap and water and a few pulses. And then I dried it with A microfibre cloth. Yep my blender jar looks like it’s… Well… Been through the blender! There is a ton of scarring ( for lack of a better term) on the inside which concerns me.

Hi there! We’ve had our blender for almost 2 years and have made around 260 smoothies. Lately we notice that lately our blender is sounding… Rough is the only way I can think to describe it. Like it’s laboring. We use the wild side jar. Does it need lubrication or something? We clean it after each use.

You mention a “non-scratch” sponge – can you elaborate? I feel like there is a lot of wiggle room in that description and I don’t want to ruin my jar. My jar definitely has a film on it that I can scratch off with my nail, but the simple water/soap/dishrag combo won’t touch.

Hi Anita,
We recommend a non-scratch sponge so as to prevent “scratch” marks on your jar. If using just water, soap, and a dishrag is not getting the job done, we have several other cleaning tips that may help. Check out our FAQ’s and go to question #10 under the “Jars” section. It will provide several other tips on how to get your jar clean; the tip for using Lemi Shine® Original should be very helpful.

Please email intsupport@blendtec.com for international issues.

I have the same problem as above. I live in Nairobi Kenya so don’t know how to deal with this issue . Any email available for communication. Rita

We do not recommend placing your hand on the jar while blending.

Should be holding it down while blending or let it wobble?

I just made almond milk this morning and I miscalculated the amount of water and used 5 cups water instead of 4 and I had almond milk explode all over my kitchen! Def do not exceed the 4 cup max in the jars! Aside from my mishap, I love how the almond milk turned out!! Can’t imagine life in my kitchen without my Blendtec!

Hi Alan,
Fill the jar with hot water.
Add 1-2 teaspoons of liquid chlorine bleach.
Stir for 10 seconds to mix water and bleach. Let mixture stand in jar for 5 minutes.
Empty water/bleach mixture. Turn jar upside down on dish rack until dry.

Others have found success with:

-Add the juice of 1 lemon, 2-3 tbsp of baking soda, and some water to jar. Run on a high speed for about 10 seconds, pour the water out and scrub with a non-scratch sponge.
-Vinegar mixed with baking soda and some water will also work. Run on a high speed for about 10 seconds, pour the water out and scrub with a non-scratch sponge.
-Add 1-2 tbsp powdered dishwasher detergent dissolved in 1-2 cups hot water, let soak for 1 hour. Then, scrub with a non-scratch sponge.
-Combine Lemi Shine® Original with some powdered dishwasher detergent and let soak in the jar for 20 minutes.

Help I have a Wildside jar that has very heavy stains due to long term use and not cleaning it perfectly every time right after use.. Is there any safe way to clean it without harmful chemicals that could be left inside for the next smotthe ???

Great tips for cleaning a blender! I am a cleaner and I love to learn all kinds of useful cleaning tips!

Hi Allison,
Here’s a few tips that should help with the smell:
-Fill the jar with hot water.
-Add 1-2 teaspoons of liquid chlorine bleach.
-Stir for 10 seconds to mix water and bleach. Let mixture stand in jar for 5 minutes.
-Empty water/bleach mixture. Turn jar upside down on dish rack until dry.

Others have found success with:
-Add the juice of 1 lemon, 2-3 tbsp of baking soda, and some water to jar. Run on a high speed for about 10 seconds, pour the water out and scrub with a non-scratch sponge.
-Vinegar mixed with baking soda and some water will also work. Run on a high speed for about 10 seconds, pour the water out and scrub with a non-scratch sponge.

I use my blendec once a day for a shake with frozen fruit, frozen kale, almond milk and protein powder. I clean with warm water and soap and pulse for 10 seconds OR I wash by hand with warm water and soap. It looks clean but both the jar AND the base smell awful! So now when I make my shakes, the smell permeates the whole kitchen. Any ideas? Thank you.

Hi Karen,
Thank you for expressing your concerns. We do not make glass jars for two reasons:

1. Safety is our top priority. Blendtec blenders are among the most powerful on the planet, and their jars have to handle high-speed impacts from very hard ingredients like frozen fruit. Glass jars have the potential to shatter not only when dropped, but also during high-speed blending. Blendtec’s Tritan copolyester jars are engineered to withstand that kind of stress.
2. Lighter is better. Blendtec jars are very light and are molded for easy gripping and storage. Glass jars, on the other hand, are heavier and more difficult to grip, pour, and store.

Hi Dawne,
You don’t need your receipt to claim the warranty. When you call in (800-253-6383), please be sure you are near your blender and jar, and one of our customer service representatives will be able to help you.

I don’t have my receipt but I bought my blendtec from Costco probably 2 or 3 yrs ago. I’m having a leaking problem from the jar, can I get a (free) warranty replacement w/out the receipt? Thnx. Btw. I LOVE it and use it almost everyday sometimes twice!
Dawne

why don’t they just make glass jars that do not get stained and etched? I’ve had my cuisinart blendr jar for years looking nice. So want a blend-tec but not having my jar get ugly .

Hi Sean, it sounds like you may need a jar replacement. Please call our awesome customer service team at 1-800-748-5400 and they’ll help you out!

I use my 4-sided blendtec everyday. I drink a shake made from fresh hard greens lke brocolli stems and brussel sprout heads with fruit mixed in. I have been treating the harder veggies like i do ice and add them last. I am a ‘new’ owner with only 95 blends. I clean my blender with hot water, soap, and some pulses. Yesterday i caught an off-putting smell from the base unit when i removed the jar. I checked today to make a shake and the blade does not spin free. It catches in places but isnt spinning freely. I put warm water, a bit of soap, and white vinegar in it to sit. I blended the soak for about 20 seconds. Now it squeaks when i turn the blade, like rubber on rubber. Any thoughts?

If my Blendtec jar is leaking at the bottom (at the seal for the blade mechanism), do I throw it away?

You can, but we highly recommend you don’t put it in the dishwasher. It’s super quick and easy to wash. If your blender has a Clean cycle, just add a cup of water and a drop or two of dish soap to your jar, replace the lid, run the cycle, and rinse. If your blender does not have a Clean cycle, add the same amount of water and soap, replace the lid, Pulse a few times, and rinse. My Blendtec doesn’t have the Clean cycle, but I run it on the Dips/Batters cycle.

My classic model blendtec jar doesn’t fit on the top shelf can I put it on the bottom shelf if I turn off heated dry?

Thank you

No, please contact our customer service team at 1-800-748-5400 or through the form on this page: https://www.blendtec.com/company/contact. If your jar is still under warranty, they’ll be able to replace it for you.

It sounds like the plastic of the jar is fusing/melting slightly to the motor base. Are you holding the jar down during blending? If so, this disallows movement while it works on tough chunks and can cause it to start sticking. The seal is probably bad or going bad as well. There should never be a need to apply any additional lubrication anywhere on a Blendtec. Please call our customer service team at 800-253-6383, for additional assistance.

Plastic discoloration is a possibility when blending certain items such as certain protein powders, certain spices, dry goods, etc. When regular cleaning does not remove these stains, there are a few other things that can help diminish the appearance which are listed below. Some of these tips will work better for certain types of stains, while other tips might work better for another type of stain, so if one doesn’t seem to do the trick, try out another.

Tips for removing stains from your jar:

Juice of 1 lemon, 2-3 tbsp of baking soda, and some water. Then, run to Speed 10 and scrub with non-scratch sponge.
Vinegar mixed with baking soda (and some water) will also work. Then, run to Speed 10 and scrub with non-scratch sponge.
1-2 tbsp powdered dishwasher detergent dissolved in 1-2 cups hot water, left to soak for 1 hour. Then, scrub with non-scratch sponge.
To get ‘smells’ out, just grinding up a lemon works like it does for your garbage disposal.
Put in six squirts of Bleach in the jar. Let it sit in the jar for about 5 minutes and rinse well before blending.
Lemi Shine® is a dishwasher detergent additive. Combined with your auto dish detergent, Lemi Shine® Original removes tough hard water spots, stains, and film during the main wash cycle.
Protein powder – Lemi Shine® will also help with the protein powder. Let soak in the jar for 20 min with some powdered dish washer detergent.

All of the cleaning tips for the jar are good, but I am left with a problem. I use the blender a few times daily, in other words very often. I’ve noticed that the jar slowly collects on the inside a sort of water scale that I can scrape off with my finger nail. Any tips in removing this to make the jar shiny again?

I just bought a Blendtec TotalBlender and I find that sometimes the jar sticks to the base after use. Can I lubricate the metal shaft that fits into the base with a bit of coconut oil?

Hi Marina,
Do you remember how full the jar was before you started blending? Also, our lids sit tight on the jar, and sometimes it may seem like the lid is on all the way, when it actually may not be. Be sure that the lid is pushed on all the way before blending.

I tried to make almond milk today and it all leaked and then burst from under the cover. I tried again, pressing down on the cover, but it still leaked along its sides. I thought the cover was pretty much leak-proof. Is this normal?

It sounds like there may be some kind of issue with the seal. Please call customer service at 800.748.5400 for assistance.

I have the Wildside Rebel for my vitamix base. I was blending coconuts (fresh) to make coconut milk and the blender jar and base started to heat up and smoke. What is the longest recommended time to keep the blender on? I had the motor switch on the high setting. I can’t find anything on the time limit and my base is not automated but manual controls. I know with the vitamix base, I can blend something until it’s really hot. That’s what I was trying to do with the blendtec jar. (I replaced the drive socket with the one that came with the jar). The coconut milk did not get hot but the underside of the jar did and started smoking.

Yes, the jar that comes with the blender base is covered with the 7-year warranty.

I am deliberating purchasing a refurbished classic blender. I am torn between Blendtec and Vitamix. I have read many consumer reports on both units and one thing that worries me about Blendtec is the leaking jars. Can you make my decision any easier by informing me of improvements as of late to the leaking jars situation. Also, does the 7 year warranty cover jars as well, regardless of how many times it might need replacing within those 7 years?

Hi Sunny,
Give our customer service a call at 800.748.5400 and they can help you out.

My WildSide jar has been letting out black gunk out the bottom for a while and losing its lubrication. It is just a couple of years old, but I use it a lot and was purchased new from ebay or something. I can tell it’s putting too much stress on the motor (from the smell and sound, overheating if I use it a lot). Sometimes it leaks liquid as well. You’ll probably say it needs to be replaced, but it seems a little expensive to replace every 2 years. Can I possibly lubricate it since it doesn’t seem to be self lubricating?

Hi Susan,
Making paper will not dull the blade. You cannot purchase a new blade as it is sonically welded on. I would however, recommend that you use a separate blender for non-food items.