- K-TEC Inc., doing business as Blendtec (hereafter referred to as
"Blendtec," "Blendtec.com," "we,"
"us" and "our," as appropriate), has created
the following Privacy and Security Policy to inform you of what
information we collect, why we collect it and to whom it may be
disclosed.
- This Privacy and Security Policy applies to www.blendtec.com and www.willitblend.com and all related linked pages beginning or containing those URLs (hereafter referred to as the "Sites").
- This Privacy and Security Policy also addresses our data
security practices and the options you have to access and
control personally identifiable and nonpersonally identifiable
information.
- We may periodically make changes to this Privacy and Security
Policy.
- It is your responsibility to review this Privacy and Security
Policy frequently and remain informed about any changes to it,
so we encourage you to visit this page often.
- This Privacy and Security Policy supersedes any and all previous
versions.
Entering the Sites constitutes your acceptance and agreement
to all terms contained in this Privacy and Security Policy. If
you do not agree with the terms set forth in this Privacy and
Security Policy, please do not enter the Sites.
INFORMATION WE COLLECT
- Personally Identifiable Information
- The term "personally identifiable information"
means information that you voluntarily provide to us
that personally identifies you; this information may
include such items as your name, phone number, physical
address and any other data or information that would
allow someone to personally identify you.
- To make a purchase via our Sites, we require you to
supply us with personally identifiable information.
- Please note we generally keep a copy of the personally
identifiable information for our records. If you would
like to review or change your personally identifiable
information, you may do so by calling 801-222-0888.
- You may also choose not to provide personally
identifiable information at the point of collection;
however, you will not be able to purchase products.
- In some areas of the Sites, you may have the ability to
post or publish personally identifiable information. You
should take care and avoid posting or publishing
personally identifiable information that you do not wish
to disclose.
- Non-Personally Identifiable Information
- The term "nonpersonally identifiable information"
means information that you voluntarily provide to us or
that we collect electronically but does not personally
identify you.
- To make a purchase, we require you to supply us with
your email address. Your email address does not
personally identify you but is a means for us to contact
you. You may later update and modify any inaccuracies by
calling 801-222-0888.
- Please note we generally keep a copy of your previous
email address(es) for our records.
- You may also choose not to provide us with your email
address; however, you will not be able to purchase
products on the Sites without an email address.
- Whenever you visit the Sites, nonpersonally identifiable
information, such as navigational and clickstream data,
is automatically collected.
- As you browse, we may install cookies (tiny text files
stored on your computer that record your preferences) in
your browser. Cookies cannot harm your computer, and
they do not contain any personally identifiable
information. You must accept cookies to shop through the
Sites.
- You can erase or block cookies from your computer if you
want to (your help screen or manual should tell you how
to do this), but the Sites may not work correctly or at
all if you set your browser to not accept cookies.
WHY WE COLLECT INFORMATION
- Personally Identifiable Information
- We collect personally identifiable information in order
to supply you with the products or services you request,
process payment, communicate with you and comply with
any applicable requirements of law.
- Non-Personally Identifiable Information
- We collect nonpersonally identifiable information in
order to operate, develop and improve the Sites, their
functionality and our products and services.
- We collect nonpersonally identifiable information in
order to provide you with personalized recommendations
for products advertised on or sold through the Sites.
- Nonpersonally identifiable information is collected in
the aggregate to, among other things, determine the
total number of users of the Sites, prepare utilization
reports, diagnose and correct compatibility problems or
other problems with the Sites and perform statistical
analyses to enable us to build a higher-quality, more
useful online service.
- We also collect nonpersonally identifiable information
to perform statistical analyses of user behavior and
characteristics in order to measure interest in and use
of the various aspects of the Sites. By supplementing
our records, this information helps us learn things such
as user preferences, popular search categories,
click-through rates, the types of offers users like to
see and, in general, how to improve the functionality
and relevancy of the Sites.
DISCLOSURE OF INFORMATION
- Personally Identifiable Information
- We do not sell or rent personally identifiable
information to third parties.
- We may disclose personally identifiable information to
our staff involved in the completion of your
transaction, the delivery of your order and the analysis
and/or support of your use of the Sites.
- We may disclose personally identifiable information to
trusted third parties with whom we contract to process
your personally identifiable information for us.
- We may disclose personally identifiable information if
necessary to protect our legal rights, if the
information relates to actual or threatened harmful
conduct, or we have good faith belief that such action
is necessary to (1) conform to the requirements of law
or comply with governmental orders, court orders or
legal process served on us or (2) to protect and defend
our property or other rights, the users of the Sites or
the public.
- We may disclose personally identifiable information with
other companies and organizations for fraud- and
credit-risk purposes.
- We will use commercially reasonable efforts to make you
aware of the disclosure of your personally identifiable
information contrary to the terms set forth in this
Privacy and Security Policy; for example, if we discover
a security breach, you will be contacted.
- Nonpersonally Identifiable Information
- We do not sell or rent nonpersonally identifiable
information to third parties.
- We may disclose nonpersonally identifiable information
to our staff involved in the completion of your
transaction, the delivery of your order and/or the
analysis and support of your use of the Sites.
- We may disclose nonpersonally identifiable information
to trusted third parties whom we have engaged to process
nonpersonally identifiable information for us.
- We may disclose nonpersonally identifiable information,
if necessary, to protect our legal rights, if the
information relates to actual or threatened harmful
conduct, or we have good faith belief that such action
is necessary to (1) conform to the requirements of law
or comply with governmental orders, court orders or
legal process served on us or (2) to protect and defend
our property or other rights, the users of the Sites, or
the public.
- We may disclose nonpersonally identifiable information
to third parties in order to provide you with
personalized recommendations for products advertised on
or sold through the Sites.
THIRD PARTY ADVERTISING
- We may engage third-party advertising companies to advertise
products or services to you online. These companies may employ
cookies and action tags (also known as single pixel gifs or web
beacons) to measure advertising effectiveness. They may also use
this technology to serve specialized or relevant advertising
content and/or recommendations to you on the Sites or on a third
party's website.
- Any information that these third parties collect via cookies and
action tags is completely anonymous and does not contain any
personally identifiable information.
- If you would like more information about this practice and your
choices, including how to opt
out, click here
PROTECTION OF INFORMATION WE COLLECT
- We offer secure webpages to collect certain kinds of user
information, and we store certain kinds of data in encrypted
form.
- We follow reasonable technical and management practices to help
protect the confidentiality, security and integrity of data
stored on our system.
- While no computer system is completely secure, we believe the
measures implemented by our Sites reduce the likelihood of
security problems to a level appropriate to the type of data
involved.
- Our servers use secure sockets layer (SSL) and encryption
technology, with the objective that only we can read a
customer's personally identifiable information.
- We employ physical, electronic and procedural safeguards in
connection with the collection, storage and disclosure of any
personally identifiable information.
LENGTH OF TIME WE KEEP INFORMATION
- We generally keep user data on our server or in our archives for
as long as we reasonably need it (for instance, for taxation or
insurance purposes or in case orders may give rise to claims).
- We may alter this practice according to changing requirements.
For example, we may delete some data, if needed, to free up
storage space. We may keep other data for longer periods if the
law requires it.
- In addition, information posted in a public forum could stay in
the public domain indefinitely.
THIRD PARTY WEBSITES
- The Sites may contain links to third-party websites.
- We are not responsible for the privacy practices or the content
of such websites, even if you access the websites using links
from our Sites.
- Your use of these third-party websites is entirely at your own
risk, and we recommend that you check the Privacy and Security
Policy of each website you visit.
- Clicking on a third-party link will result in leaving our Sites
and taking you to a third party's website.
- We make no representation or warranty as to the effectiveness,
quality, legitimacy or data protections of any third-party
website.
EMAIL COMMUNICATIONS
- From time to time, we may send noncommercial electronic mail
messages to your email account.
- In addition, we regularly send email order confirmations and
email order updates to you after you have submitted an order.
- In order to receive exclusive marketing emails, recipes,
discounts, coupons and promotions sent directly to your email
account, click here
IF YOU HAVE A PRIVACY QUESTION
- If you have a privacy question about the Sites or about this
Privacy and Security Policy,
please click here to contact us.
Address
Blendtec Corporate Headquarters
1206 S. 1680 W.
Orem, UT 84058
P: 1-800-BLENDTEC (1-800-253-6383)
F: (801) 802-8584
Hours: Mon. – Fri. 9:00 a.m. – 6:30 p.m. CST
Shipping Address
Blendtec Corporate Headquarters
1206 S. 1680 W.
Orem, UT 84058
P: 1-800-BLENDTEC (1-800-253-6383)
F: (801) 802-8584
We will investigate your question, respond to your inquiry and
attempt to resolve any concern regarding your privacy.